Manage office supplies and order as necessary.Manage product delivery and installation.Schedule appointments (Design and Install).Execute defined procedures/processes to eliminate errors and keep office organized.Answer business phones and handle requests.Manage and organize office tasks as assigned.Understand customers’ requests and respond with the appropriate action which may include.Greet customers upon entering the showroom with a friendly welcome.You should be highly organized and have a strong attention to detail as well as be able to work independently and prioritize projects. We don’t take ourselves too seriously, but we take our jobs very seriously. You will get to be a part of our clients "customer journey" from inspiration, to scheduling their in-home consultation, through installation, and to complete satisfaction! You will need an outgoing personality and be able to provide excellent customer service. As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The lack of professionalism/customer service in this matter is obvious. It is an owners responsibility to handle issues in a timely manner if their rep is unavailable for a month. This whole process has been frustrating because not once has the owner or someone higher up contacted us to offer a solution or remedy this. We asked why someone else couldnt fill in since its been a month and she has not been available to address the issues. Rep *** has ***** and says she must come out later. I explained once again that when pulled down they spring back up thus not touching window sill. Rep called on 4-3 & said factory said blinds are not pulled down all the way. Rep finally called on **** (2 wks later) & asked me to measure 1 window and fwd pics of all windows so she could send to factory warranty. Was told rep had to handle and she was unable to be contacted due to funeral. Called numerous more times through 4-3-23 asking to speak to manager/owner to get someone out to address issues. Was asked to send email and email was sent w issues to office on 3-9. Called ************ to receptionist first time on 3-9-23 to report issues. 4) Left side shade does not roll up last 4 to top. Rep later suggested installing clamp on brick paver (neither secure or safe). Installer suggested we buy/install Velcro. 3) Theres no place for clamp to be installed to hold rt shade securely. 2) The 2 Roller shades do not completely cover left side of screen. Installer tried to fix 2 of them but they are not great. He said to wait a week to let them relax and if still short they would be replaced. 5 Blinds and 2 roller shades installed on 3-8-23 final pymt of $591.95 made 3-8-23. Rep measured for blinds/roller shades on 1-25-23 down pymt of $1775.85 made 1-27-23.
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